Patient Financial Services

The Billing Staff will file insurance claims on your behalf.  To help us provide the best service possible:

1. Please present your insurance card at time of registration. 
2. Prior to your service, if possible, please review your insurance carrier’s requirements for pre-certification and/or pre-authorization.  Insurance carriers often reduce benefit payments if their protocol is not followed. 
3. Payment for costs not covered by your insurance plan will be billed to you after the insurance company has paid its share.

Should an account balance not be resolved in a timely manner based on our claim filed with your Insurance Company, a member of one of our specialized Insurance Follow-Up Teams will work with you and the Insurance Company to resolve payment.

Once all appropriate follow-up efforts have been made, and if there is any balance due, statements may process to you for final resolution of the account.

In addition to your hospital bill, you may receive a professional bill from other providers involved in your care.  This may include but is not limited to:

-   Attending Physicians
-   ER Physicians
-   Radiologists, Pathologists and Anesthesiologists. 

To reach us:

Location-  1st Floor, Main entrance of the Hospital, Patient Financial Services Office

By Phone for Billing Inquiries-            304-487-7566

By Phone for Credit Card Payments-            304-487-7268

8:00 A.M. to 4:30 P.M.   Monday-Friday